442: Failed to Enable Virtual Adapter with Cisco VPN Client on Vista x86
Wednesday, January 09, 2008 12:37 AM
UPDATED July 2008 : Please see below for updated solution to this problem
Again and again I see people complain about this error message (e.g. CISCO VPN Client Software on Windows Vista)
This is actually a quite easy (but annoying) thing to fix. Here's the 100% reliable method I use to fix this.
- In Network Connections, right-click your Cisco Systems VPN Adapter which should be disabled and enable it
![](http://assethost01b.iterasi.net/93eb8c641fa6/43903a5e1b6e/71a356afdf53/48b5a17af230/b3e9237f-a98f-44a3-a21f-dbd6e717a436/f961532f-d1e4-4d38-80a8-16a090f276cf-Asset11.png) - Right-clickyour Cisco Systems VPN Adapter again, this time selecting "Diagnose",and you should get the following prompt (your adapter may be numbereddifferent from Local Area Connection 3)
![](http://assethost01b.iterasi.net/93eb8c641fa6/43903a5e1b6e/71a356afdf53/48b5a17af230/b3e9237f-a98f-44a3-a21f-dbd6e717a436/f961532f-d1e4-4d38-80a8-16a090f276cf-Asset13.png) - Select "Reset the network adapter ........ ", this will take a while (around 60 seconds on my laptop)
![](http://assethost01b.iterasi.net/93eb8c641fa6/43903a5e1b6e/71a356afdf53/48b5a17af230/b3e9237f-a98f-44a3-a21f-dbd6e717a436/f961532f-d1e4-4d38-80a8-16a090f276cf-Asset15.png) - Windows will again prompt you saying the IP configuration is still invalid, ignore this and just press Cancel.
- Go back to the Network Connections, right-click your VPN Virtual Adapter and Disable.
- Now open Cisco VPN, and you should be able to connect without any issues.
Theproblem will reoccur every time the connection is not cleanly closed -i.e. suspend / hibernate / loss of signal. However all you need to dois follow the above steps and it'll reset itself.
Update:This problem has been fixed in Cisco VPN Client 5.0.03.0530. Pleasespeak to your Cisco supplier to obtain this new version. Whendisconnecting from a VPN connection it appears the new client performsthese actions for you automatically (it takes around 60 - 90 secondsnow to disconnect from the VPN session). I am unable to redistributethe client from this site - please speak to your Cisco supplier / ITTeam.
Actually, this solution might not work. You have to disable the ICS service.
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